About Us
Happy Days is one of the largest providers of nursery and pre-school care in the South/South West. We're committed to and passionate about delivering quality childcare and early years learning. We underpin our unique approach to nursery and pre-school care by constant reference to the best international research, backed up by over 30 years in the sector.
Happy Days is enjoying a period of sustained growth and will continue to expand throughout the South/South West.. We have 24 nurseries and counting and aim to add 8sites per annum for the foreseeable future. Although we are growing, we remain small enough that everyone is involved and makes a noticeable impact. We enjoy autonomy and our approach is personable, supportive, proactive and collaborative. Above everything, we care. We care about each other, we care about developing our people and we care about providing the highest quality childcare service to our customers.
Happy Days is the perfect fit if you....
- .... Enjoy a collaborative culture.
- .... Are committed to going the extra mile.
- .... Are passionate about delivering outstanding service.
- .... Explore, produce and embrace new ideas.
The Role
Reporting into the Head of People and working in collaboration with the wider HR Team, you will ensure we provide the best support for our People, delivering HR operations as well as strategic goals that cover the whole employee lifecycle. ?
- Manage and advise on Employee Relations cases, ensuring that employees and managers are supported andthat cases are managed with appropriate levels of risk, applying commercial acumen to decision making
- Challenge and coach line managers to help identify and address people issues and support in the development of appropriate solutions, ensuring managers are effective people managers
- Support employee engagement by supporting managers with engagement planning and engagement initiatives
- Identify training needs within your area and ensure these are considered as part of wider training plans
- Develop and deliver bite size training on people matters to improve subject matter expertise and upskilling of managers
- Work as part of the wider people team to improve key people measures, surrounding absence, retention and employee engagement
- Provide guidance on the pragmatic application of people policies and processes to drive consistency in people decisions across the business
- Building and managing relationships with stakeholders to ensure good employee relations exist and support delivery of the people plan across all nurseries and areas of the company
- Maintain an overview of people data in your area, identifying key trends, suggesting, and driving short-term and long-term initiatives ?to address any issues
- Review and implement an onboarding framework to ensure a seamless and consistent employee experience.
- Support new nursery openings from a people and HR perspective.
- Provide guidance on the creation and implementation of HR processes and policies.?
Skills, Knowledge & Experience
- HR Business partnering experience in a multisite environment
- Level 5 CIPD and working towards / would like to achieve Level 7 CIPD (desirable)
- Strong generalist HR content knowledge across Employee Relations, onboarding, reward, employee engagement, talent / succession and performance management - knows what good looks like and latest trends ?
- Experience of coaching and supporting people managers with varying levels of experience and capability
- Substantial experience of complex employee relations cases with the ability to identify business risks before providing recommendations?
- Solution oriented with innovative problem solving that enables pace and shows good business acumen ?
- Confidence and gravitas to present at senior level?
- Partnering with stakeholders to create people related solutions that builds strong employee engagement?
- Good understand of people technology and how this can be utilised to improve performance, process and engagement ?
- Good analytical skills. Able to analyse data from multiple points translating this into compelling business data coupled with recommendations on short and long term solutions?
- Superb attention to detail, right first time approach with the ability to ensure seamless HR delivery
Our teams, whether in our nurseries or our support centre SHINE, they ensure we are delivering outstanding childcare to every child in our settings every day, this helps to make Happy Days a great place to work. By ensuring we are always recruiting, retaining and promoting a diverse mix of colleagues, who are representative of the communities within which our nurseries sits gives us the best opportunity to continue to deliver outstanding childcare.
"Happy Days Nurseries are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a robust vetting process, including an enhanced DBS Check and Reference History Checks"