Our client is a well-established, independent, property Sales & Lettings company who are well established selling and managing residential properties across Warwickshire & the West Midlands.
Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team!
This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes.
This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers.
Our client is looking for a cleaner to work in their student accommodation to ensure all rooms and communal areas are sparkling clean ready for the residents to move in.
As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints.
Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.