Posted by Victoria Mutual Finance • £23K/yr to £27K/yr
Receive customers and members (walk-in or telephone) promptly
Liaise with all relevant Head Office departments regarding customer requests, queries and issues as the need arises.
Promptly receive all requests, queries, inquiries submitted by customers and members and forward to Head Office for processing ensuring all required documentation are in line with policy and procedures.
In this role, you will provide essential coverage for Customer Services Officers and Scheme Managers across multiple sites, ensuring a high standard of customer service and support.
Our client is seeking a dedicated Customer Services Officer (Floating Support) for a 6-month placement to join their Community and Children's Services team.