From a burst tyre, flat battery, or road traffic accident you will be handling both in and outbound calls, ensuring you have all the relevant information to enable you to appoint the necessary resource to carry out repairs.
You will use your organisational skills in a kind and empathetic way, ensuring customers are cared for at every step of the way.
The role
Our client is looking to recruit a Roadside Assistance Coordinator, you will be helping customers in their hour of need across the UK, dealing with breakdowns or other issues with their vehicles.
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME
Due to our ever-increasing volumes, we are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.
Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.
Are you a reliable and committed Customer Service person, looking for a new environment?
If so this could be the role for you!
Our client is an established contractor with an excellent reputation in delivering a large number of loft conversion projects within the London and South East and are ever expanding.
You will require good all round office experience, along with a good telephone manner, and also have the ability to handle a busy workload.
We are looking for good customer service administrators to work within a bookings centre, making and receiving calls to book and amend appointments along with updating the database.