Posted by Parkside Office Professional • £32K/yr to £35K/yr
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
A well known electronics manufacturer near Basingstoke is seeking a Customer Service Manager, your main focus will be to manager the customer account management team to ensuing customer satisfaction via effective communication, while maintaining customer accounts through the full customer life cycle
Working schedule - Monday to Friday with WFH on occasions
Benefits - 23 days annual leave, Health and well being scheme, Death in service, Annual pay reviews, free parking, free drinks and much much more
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
You will build a strong foundation in B2B PR, digital, creative, content and social media strategies and be responsible for the administrative duties both within your team and for the clients the team is serving.
You will work alongside the account manager to glean an understanding about the requisite skills to be successful in PR and be a crucial member of the team, ensuring all campaigns are executed on time and on target.
Junior PR Account Executive Responsibilities
Takesfull responsibility for tracking, analysing and reporting on PR and integrated.