A well known electronics manufacturer near Basingstoke is seeking a Customer Service Manager, your main focus will be to manager the customer account management team to ensuing customer satisfaction via effective communication, while maintaining customer accounts through the full customer life cycle
Salary - up to £55,000
Working schedule - Monday to Friday with WFH on occasions
Benefits - 23 days annual leave, Health and well being scheme, Death in service, Annual pay reviews, free parking, free drinks and much much more
Your main responsibilities will be;
- Management of the Customer Account team
- Developing growth within designated accounts
- Ensuring that customer expectations are met and are in line with business objectives.
- Responsibility for maintaining the forecast of designated accounts and monitoring risks to output.
- Assisting external sales in setting sales forecasts and striving to meet financial targets.
- Participating in the identification of business improvement opportunities and their subsequent implementation.
- Supporting quoting, aged debt and inventory management.
- Conducting presentations and managing meetings where necessary.
- Providing regular reports and presenting Key account information to senior management.
To be considered for this role you must have the following skills and knowledge.
- Extensive experience in a customer service environment
- Knowledge of electronics is desirable.
- Excellent communication and interpersonal skills,
- Excellent presentation skills.
- Project management skills.
- Excellent time management skills.
- Flexible and proactive approach.
- Able to respond to changes in demand and meet tight deadlines.
- Ability to convey a professional image of the company.
If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call and speak to Simon to discuss this role in further detail.
Our client is able to interview ASAP for a quick turnaround - so don't miss out!!
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