We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
Our zero-hour contract offers flexibility to our employees.
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As a Store Manager you'll really drive the success of your store and inspire your teams with your love for great customer care.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Key responsibilities include:
To be successful in this role you will have a professional, and caring character and true desire to help others feel good.