My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
You will be responsible for the collection of overdue accounts.
Working as part of the Collections team our ideal team member will have previous experience in the collections of overdue accounts/ cases in Arrears with excellent telephone skills.
Our client are looking for a Collections Assistant to join their team.
My client, a successful national organisation with 33 offices across the UK, is looking to recruit a Collections Administrator to join their business on a permanent basis due to growth.
Astute Recruitment are partnering with a well-recognised and respected business based near Uttoxeter to hire an experienced Collections Manager to assist the collections team within business-critical areas.
Assist and support the Director of Asset Management and Recoveries to provide effective support for the company's recoveries and default activities.
This role is ideal for a self-motivated candidate who is driven by results and is able to be a real team player to ensure key deliverables are met.
You will be responsible for contributing to the delivery of an effective service by assisting staff in the resolution of complaints, while acting as the primary point of contact regarding complaints from tenants (while ensuring the highest level of customer service).
Morgan Hunt are currently working with a UK Housing Association in their search for a temporary Senior Complaints Investigation Officer to investigate, recommend action and respond to a range of complaints.
You will investigate, recommend action, and respond to stage 2 complaints, as well as act as the Housing Ombudsman's primary point of contact and respond to all enquiries.