The Team Leader requires, great communication and organisational skills.
Due to expansion our client is looking for a Team Leader helping to liaise with customers and engineers to join their team in Newmarket .
Would you like to join a professional company and enjoy a role where you will be looking after the daily operations of the business, and its customers daily?
You will be responsible for leading a high-performing team of Contact Centre Customer Representatives, ensuring they deliver excellent customer service.
Leading a culture of continuous improvement to drive the business to market excellence.
Accountable for meeting KPI targets in operational performance, sales, and customer satisfaction.