Posted by Rockpool Recruitment LTD • £30K/yr to £35K/yr
Systems Technical Support Engineer - What Will I Be Doing
Providing technical and analytical support to their clients, troubleshooting and resolving technical issues related to installations, migrations, and upgrades,.
Communicating directly with clients, mainly via email or online, to ensure customer satisfaction.
General
A growing international software company is seeking a practical troubleshooter with a 'Let's Fix This' attitude working as a first line support Engineer.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
This person will be the Technical Product Champion for all company products and services.
The individual needs to understand the company's technology and be able to translate that into a commercial product offering which is customer, and benefits lead and can be articulated easily to customers as well as internally.
This role will suit an experienced Product Manager that has a technical background but has a strong commercial and customer focus.
You will take on more advanced calculations on complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of other members of the team.
You will be reporting to the Admin Manager/Team Leader and you will be working as a part of a dedicated client team with diverse skills and experience.
The job requires a motivated individual who is experienced in taking responsibility and who can also independently deliver results on ad-hoc client specific projects.
You will inspect, maintain, fault diagnose, test, install, modify or repair electrical and mechanical plant equipment.
We have a great opportunity for a career-minded individual to join our waste team as the Mechanical & Electrical Technician at Earlswood STW.
As the successful candidate, your role will be to ensure that all equipment at our sewage treatment works is running safely and efficiently using proactive and reactive maintenance methods.
In some cases, this may include planned and preventative maintenance of equipment to support the operation of the plant.
We currently have an exciting opportunity for a Process Technician to join our waste team based in, Earlswood - Redhill - RH1 5HE.
As the successful candidate, your role will be to perform a range of assigned front-line activities including operation, testing, routine checks, maintenance, and problem-solving to ensure that services are delivered to time, cost, and quality standards.