To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
To design, prepare & complete documentation packages including drawings in 3D CAD for Medium Voltage Switchgear Products (up to 36kV ac, 1.5kV dc).
To deliver support to the activities of the Switchgear Engineering Department, and other business departments, to meet product specifications and project objectives.
Oversee team activities, be a business point of contact, represent the team and stand in for the Design Authority when required.
Ensure major project quotations and technical submission are on time, accurate and commercially sound to maximise their chance of conversion to order.
Develop and maintain improved communication within the wider Operations Team.
General
We are looking to recruit for a Technical Estimator for our growing company based on the outskirts of Cardiff who will be responsible for interpreting our customers needs using company software and design software to provide accurate project specific solutions.
Posted by Yolk Recruitment Ltd • £45K/yr to £55K/yr
As a Multiskilled Engineer this is what you will be doing.
Yolk Recruitment is actively working with a world leading manufacturer in the heart of Ystrad Mynach who are going through a period of exponential growth, with large investment planned for 2024-2025 they are seeking to employ up to an additional 5 Multiskilled Engineers to join their already established team.
With a longstanding presence globally, they are keen to employ experienced Engineers who are confident in both Electrical and Mechanical maintenance routines.
This person will be responsible for the electronic (software) design and development of control and communication systems within the businesses industry sector.
We are looking to recruit a junior / graduate software engineer into our established growing company.
Responsibilities
Collaborate with colleagues to develop electronic control and communication software for new products and refine existing products as part of product enhancement programme.