Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are hiring for a Technical Support Engineer for a leading manufacturer in the security market with over 66 years of experience.
Salary and Benefits: £25,000 - £30,000, Annual Leave Allowance, Xmas Shut Down, Modern Working Environment, Training and Development Opportunities, Life Assurance, Employee Health and Wellbeing Portal, Company Social Events, Bonus Schemes, and more.
Based in Manchester, this company is known for its extensive product range including Door Entry, Access Control, CCTV, Home Automation, Intruder Alarm, and Fire Alarm systems.
Position Overview: As an IT Support Technician, you will play a crucial role in providing technical support to our internal team.
You will be responsible for diagnosing and resolving hardware and software issues, managing assets, and ensuring the smooth operation of our IT systems.
This position offers the opportunity for hybrid working, allowing you to balance remote work with in-office collaboration.
Giant Key Account customer across Europe - This is a technical support engineer role for someone with maturity, drive and maybe taking a career path left turn.
Customer Support Engineer - Remote & Site Based UK wide - 6 months training - NO EXPERIENCE NEEDED - Starting salary £28-30k - Fab business - great people - Inclusive Team - 10mil turnover and growing!
A new role has opened up for a motivated and ambitious 1st / 2nd Line Support Technician to join a Manchester-based MSP, close to accessible transport links.
The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.
We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Stockport, Greater Manchester.
In addition to this, you will get involved in exciting project work and visit customer sites.