In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
Our client, who are globally recognised cloud platform provider, who are seeking an experienced Technical Support Engineer.
In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources.
This type of position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
Our client, a global organisation, is looking to recruit the services of an experienced IT Support Technician for an initial 6 month fixed-term contract, based in Knightsbridge, west central London.
While the initial contract is 6 months, there is a possibility the role will then become permanent.
Onsite Laboratory Support Coordinator/Administrator
Type: Temporary Role (6-9 months)
We are currently seeking a dynamic and versatile Onsite Support Coordinator/Administrator to join a global and highly respected company based in Southall.
The IT Service Desk Helpdesk will provide first line technical support to internal staff.
The successful candidate will work with applications/systems to undertake analysis, diagnosis, and resolution of staff problems, which may range from straightforward to more complicated technical issues and needs to have a genuine passion for quality and the delivery of great customer service.
IT Service Desk Analyst required to join a well know business based in West London.
I have an exciting and interesting Facilities Helpdesk Co-ordinator role based in Central London within a prestigious organisation, working in a supportive and professional yet fun team.
This is a temporary position, initially for 2 months plus, with the working hours set in 2 shifts: 7:00AM to 16:00 or 10:00 to 19:00.
The successful candidate will be working in modern, plush offices which are less than 2 minutes' walk to public transport.
Your primary responsibility will be to provide administrative support and assist in leveraging data effectively within the department.
As a Junior Category Department Support Specialist, you will play a crucial role in assisting the Category Department during a transition to new systems.
This is a large-scale retail organisation based in Chessington.