TNS (Transaction Network Services) is looking for a motivated and customer-oriented Operations Support Technician, to work within their Payment Markets division.
General
Come join the excellence!
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield.
Posted by Elevation Recruitment Group • £30K/yr to £35K/yr
In this role, you will play a key part in providing technical support and ensuring the smooth running of all IT systems.
Elevation IT are looking for a skilled and motivated IT Support Engineer to join our clients Sheffield based IT team!
If you have a passion for technology, experience in a Microsoft Windows environment, and a strong understanding of IT security and legislation, this opportunity could be for you.