Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service.
Working to meet IT Service Desk Service Level Agreements and individual KPI's.
General
Our leading client have an exciting opportunity for an IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
This will generally include supporting laptops, desktops, printers, peripherals, telephones and IT systems, requiring completing diagnostics, repairs, hardware and software installation and configuration, developing working practices and processes, supporting end user requests and working on business projects as required.
This international serving company is looking to expand its IT Support team by bringing in an IT Support Apprentice, who will be getting exposure to a range of activities relating to business user support.
Antalis are a leading distributor of business-to-business goods and services.
My client is looking for a service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones.
We're looking for a Process Development Engineer within optics engineering , the role comes with an attractive salary and benefits package.The post will be based at the company's Coalville offices in the UK.
Jonathan Lee Recruitment is seeking highly motivated and skilled people to complement our workforce and join in with the development of new technologies and new directions for the company.
Further worldwide travel will be a feature of the post when required.