My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
The Role
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
This role is for you if you are experienced with Novations and Agency related work as part of financial adviser business acquisitions.With this role you will benefit from joining a large team where you will receive support, remote working, great benefits, and due to growth plans, there will be opportunities to progress further within the business.
Up to £35k
The business is a fast-growing and well-established Financial Services business with offices across the UK.
The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard.
Competitive Salary: £30,000 per annum car allowance and overtime