Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
Are you an experienced IT Support Engineer, looking for a new opportunity?
You will provide 1st & 2nd Line Support for all technology provided across the school, working with the Apprentice IT Technician to ensure high quality IT services are always available.
If so, we have a rare opportunity to join this prestigious leading school based in the Warlingham area.
Conduct installation and provide basic user training for all new instruments
We are looking for a candidate with a Bachelor's degree in a Science or Engineering discipline, with primary applications in biology, chemistry, or biochemistry (or equivalent experience/qualification).
This is an excellent opportunity to join this progressive Company based in stunning offices in Leatherhead.