Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a Technical Support Representative.
£35,000 per annum
The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be working at a facility that is the centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.
As the Fire & Safety Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product.
Responsibilities
Support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio.
General
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