In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
I am working with an electronics design and manufacturing company based in Slough, who are looking for a Technical Support Engineer to join their team.
To support and advise customers on how to use products, their applications and configuration
This is a customer facing role so the successful candidate must have excellent verbal and written communication skills in order to be able to explain technical matters clearly and concisely to clients.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).
The Technology Engineer will report to the Technology Lead and is responsible for providing technical support and troubleshooting services to end users
IT Support Engineer wanted for a global client based in the Slough area.
Are you an electronics engineer with a keen eye for technical detail and continuous improvements that is looking for the opportunity to develop a career within the rapidly growing EV charging sector?
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