Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
Candidates must live within an easy commute to Burnley.
I am currently recruiting for a Technical Support Officer on behalf of my client, a leading public sector organisation based in Wakefield (WF1).
The key purpose of this post is to support the Network Management Coordination Supervisor in the delivery of the duties contained within the Traffic Management Act 2004, Highways Act 1980 and the New Roads and Street Works Act 1991 to keep traffic moving and to minimise disruption.
Duties of the Technical Support Officer will include
Assessing and granting applications to work on or near the highway in close liaison with colleagues from Network Management Team, other Highways colleagues, officers in other service areas, private bodies and statutory undertakers.
I am currently recruiting for a Technical Support Officer on behalf of my client, a leading public sector organisation based in Wakefield (WF1).
The key purpose of this post is to support the Network Management Coordination Supervisor in the delivery of the duties contained within the Traffic Management Act 2004, Highways Act 1980 and the New Roads and Street Works Act 1991 to keep traffic moving and to minimise disruption.
Duties of the Technical Support Officer will include
Assessing and granting applications to work on or near the highway in close liaison with colleagues from Network Management Team, other Highways colleagues, officers in other service areas, private bodies and statutory undertakers.
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Due to continued growth, they are now seeking to recruit a Technical Support Engineer to enhance its technical operations commitment to B2B and B2C end-users.
Offering £26,000 - £28,000 Basic Salary based at Harrogate Office.
Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged leading provider in this sector.