Posted by Macildowie Recruitment and Retention • £11.19/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
Technical expert for the Transformer Service business.
General
Ensuring delivery of all BRUSH Transformer services offered within the portfolio of products, in support of installation, servicing, preventive maintenance, upgrades and product refurbishment.
Through personal delivery, and through the Service team, deliver customer excellence to existing clients, potential customers, and internal BRUSH operational staff.
You are an experienced Technical Author with a passion for creating clear, user-friendly documentation that enhances the customer experience.
Your background in producing and managing technical content within a software environment has equipped you with the skills to translate complex information into accessible guides and articles.