We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Providing 1st line technical support for colleagues and customers across all sectors.
We work with Companies and Organisations across all Sectors including but not limited to, Financial Services, Marketing, Technology, I&C, Manufacturing, Property and Retail at all scales.
Description
Provide first-level technical support to customers via telephone, email, and remote access.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
You will have a clear passion for problem solving and delivering excellent 3 rd Line/4 th Line customer support for Server and Storage (Networks and Desktop Workstations on occasion).
We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.