The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
They are seeking an experienced Technical Support Engineer to join their team in Egham, Surrey, with the responsibility of supporting their internal IT infrastructure.
This role offers exciting rapid career progression, joining at this early stage and the opportunity to get hands-on with many different areas of the business dramatically increasing your skill set in multiple areas.
RedTech has partnered with an exciting startup that recently raised a large round of funding to grow its presence within the EV space.
Posted by Proactive Appointments • £30K/yr to £35K/yr
As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
Our immediate requirement is for an experienced Field Service Team Leader to be a key part of our Egham team, representing proAV, working closely with the Field Service Engineering Supervisor, taking full responsibility for providing and supporting a fully comprehensively trained Field Service Engineering team to support business requirements.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.