Posted by Priority Appointments • £14.36/hr to £15.39/hr
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Posted by Devonshire Hayes Recruitment Specialists Limited • £200/day to £220/day
Providing technical support for computer applications and hardware, including: Microsoft Office Suite (2016/365), Microsoft Teams, Zoom, Windows 10, Document Management System (FileSite), Time recording systems (IntApp), Practice management system (Elite 3E), Digital dictation (BigHand), Workshare compare, Third party numbering suite (DocX Tools), CMS (InterAction), Adobe Suite, Remote Access (VPN, RSA, Citrix), Mobile technologies (BlackBerry Work, iOS, Android, Intune), Remote desktop (VNC/TeamViewer).
You will be tasked with the following,
Devonshire Hayes has partnered with a fantastic Law Firm to help them secure a Desktop Support Analyst for an initial 6 month contract.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.