Devonshire Hayes has partnered with a fantastic Law Firm to help them secure a Desktop Support Analyst for an initial 6 month contract. You will be tasked with the following,
- Providing technical support for computer applications and hardware, including: Microsoft Office Suite (2016/365), Microsoft Teams, Zoom, Windows 10, Document Management System (FileSite), Time recording systems (IntApp), Practice management system (Elite 3E), Digital dictation (BigHand), Workshare compare, Third party numbering suite (DocX Tools), CMS (InterAction), Adobe Suite, Remote Access (VPN, RSA, Citrix), Mobile technologies (BlackBerry Work, iOS, Android, Intune), Remote desktop (VNC/TeamViewer).
- Installation and configuration of hardware and software.
- Legal / Law Firm experience would be highly advantageous
- 3 days working in the office / 2days from home.
N.B. This role has been deemed to fall inside of IR35.