Search Manchester are working alongside a valued client who are looking for a Temporary Helpdesk Advisor to join their Customer Service team within a Facilities Management business.
Are you an organised and customer-focused individual looking for an exciting opportunity in a busy environment?
Key Responsibilities
Manage multiple inboxes and respond promptly to customer enquiries via email and phone.
This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry.
The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
Our client is a globally recognised leader in the technology industry.
As a Customer Service Advisor working 3 days a week from the York's office / 2 days a week from home, you will provide solutions and support to clients, ensuring their satisfaction through efficient service and collaboration with internal teams.
You'll also handle administrative tasks and assist in implementing new processes while maintaining up-to-date client records.
One of the UK's largest Private Equity fuelled software company.