The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
This profitable and growing organisation require an experienced IT Support Engineer, to join them their established team providing remote, email and in-person technical support to hundreds of users.
£26,000 - £30,000 bonuses, 35-hour work week and great benefits
You will have excellent communication skills and the ability to learn new technologies quickly.
Posted by Elevation Recruitment Group • £40K/yr to £45K/yr
General
Our client is looking for a proactive and customer-oriented Field Service Technician to provide on-site technical support for the sales, installation and maintenance of customer production equipment and systems whilst also working with customers to identify improvements, source contractors to support with work on sites and manage projects.
Elevation Recruitment Group are working with a global chemical manufacturer based in Bradford to recruit a Field Service Technician.
Duties of the Field Service Technician include
Carry out routine service calls to maintain and serviceequipment.
Posted by Watermark Technologies • £30K/yr to £35K/yr
Company Overview
Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years.
We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more.
Our document management software products have been trusted by clients in countries as diverse as the UK, South Africa, and the Middle East.
Posted by In Technology Group Limited • £26K/yr to £30K/yr
Daily Responsibilities
Be responsible for 1st/2nd line support.
General
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site.
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a 1st point of contact for resolutions from the service desk and escalating above as appropriate.