The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
We are seeking a Systems Support Officer for a local authority client based in Greater London.
Job Summary
Work as part of a team to maintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.
Take responsibility for aspects of day-to-day systems management, including planning and coordinating system and subsidy reconciliations and managing batch schedules.
We are looking for an AV and IT Support Officer to provide prompt, in-depth, customer-focussed 2nd and 3rd line support to staff, students and honorary contract holders.
The post holder will provide field, phone and remote based support of the Managed Desktop, desktops/laptops, mobile devices, networking equipment, audio visual equipment, multimedia equipment, video conferencing and specialist equipment.
This is a full time onsite role, based primarily in the London, Stratford area.