Posted by Rockpool Recruitment LTD • £30K/yr to £35K/yr
Systems Technical Support Engineer - What Will I Be Doing
Providing technical and analytical support to their clients, troubleshooting and resolving technical issues related to installations, migrations, and upgrades,.
Communicating directly with clients, mainly via email or online, to ensure customer satisfaction.
General
A growing international software company is seeking a practical troubleshooter with a 'Let's Fix This' attitude working as a first line support Engineer.
We are seeking a skilled Product Manager with a strong technical background and commercial acumen.
This role is ideal for someone who can translate complex technology into customer-focused, benefits-driven products.
As the Technical Product Champion, you will act as the go-to expert for our product offerings, collaborating with sales teams and key customers to drive product success and market adoption.
Our client is seeking to appoint an enthusiastic IT Support Engineer to join their busy and fast paced IT Department working within this successful college group based predominately at their Redhill site with some travel to South Croydon.
You will be Involved in the day-to-day support of the College's IT infrastructure at a 1st/ 2nd line level.
This will include but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage, IT hardware, networks, data back-ups and disaster recovery.
Responsible for the operational support management and effective delivery of multi-disciplinary services within Housing.
Provide high quality management to support staff, empowering them to support residents to make positive changes and informed choices moving towards independent living.
Equivalent CIH L3 in Housing, or higher in housing
You will be reporting to the Admin Manager/Team Leader and you will be working as a part of a dedicated client team with diverse skills and experience.
You will take on more advanced calculations on complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of other members of the team.
The job requires a motivated individual who is experienced in taking responsibility and who can also independently deliver results on ad-hoc client specific projects.