Posted by OCC Computer Personnel • £40K/yr to £55K/yr
As a Service Support Manager you will be responsible for overseeing Incident Management, Change Management, Problem Management and overseeing Configuration Management.
One of our security focused clients in Stoke on Trent is looking for a Service Support Manager to join their growing team.
You will be responsible for leading the response to IT Service incidents, development and maintenance of incident response protocols, looking at overseeing the change management process, ensuring all changes to IT infrastructure are assessed, approved, implemented and reviewed in a controlled manner.
We have an exciting opportunity for a suitably qualified project Manager to join the team working across the UK managing projects works for several clients.
1.2 Overall Purpose of the Role.
Up to the value of up to £1,000,000 and from conception through the delivery phase to completion and hand over.
Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.
We are recruiting for a Technical Support Representative to join our Lichfield based client in this trainee role.
The business specialises in the design and production of innovative vehicle safety and security products.
Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work.
Posted by Allegiance Technology • £24K/yr to £32K/yr
Role: IT Support Technician
I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team.
My client are dedicated to providing high-quality education and a supportive learning environment for its students.
Posted by Macildowie Recruitment and Retention • £27K/yr to £30K/yr
Working for a highly successful MS Gold Partner IT MSP company, the IT Service Desk Analyst works remotely but as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
This company takes the development of their IT Service Desk Analysts so seriously that they pay for you to do Microsoft qualifications - and your rewarded with a salary increase when you've completed them.