Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
Duties & Responsibilities
To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Telephony.
To provide an excellent customer service experience whilst managing customer expectations.
In this entry-level role, you will assist in providing technical support and solutions to customers, addressing their concerns related to telecommunications services and equipment.
My client is seeking two motivated and detail-oriented Technical Support Specialist to join their telecommunications team.
We are excited to offer a fantastic opportunity for a Support & Service Technician to join a dynamic team.
The role is ideal for someone who is eager to provide first-class technical support to a diverse range of businesses, including government, defence, commercial, industrial, healthcare, and educational organisations.
Posted by Trinity Resource Solutions • £24K/yr to £25K/yr
They are looking for a Technical Support Administrator to join their team.
This is a role that requires dynamic, problem solvers to run through their client support holding high customer service satisfaction at the highest regard.
We are currently recruiting for our market leading client based in Uxbridge.