Randstad are looking for a Help Desk & Switchboard Operator to undertake a temporary contact and join the friendly and busy team at 2Gether Support Solutions.
If you are looking for a varied and engaging role then this could be for you.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK.
Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
There will be a potential for the role to be made permanent or extended.
We are looking for Team Leaders to join our call centre in Dover on a 9-month fixed-term contract.
General
You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.