Based in Long Crendon, our client is looking for a Customer Support & Technical Sales Agent for an e-commerce business retailing electrical components and accessories.
The role requires the successful candidate to understand and learn various aspects of DC battery systems and related equipment to advise customers, so they will need to be able to demonstrate experience of technical sales/support or have an appropriate technical background.
This is a key, customer-facing role in a small but busy and growing business.
My client a super telecom led organisation are now seeking a project led person with great technical understanding coupled with the ability to work in a reactive and KPI led environment.
Do you have experience managing and coordinating projects from within the Cabling, IT, Telecoms or Engineering sectors?
The Customer Services Manager has overall responsibility for understanding their customers' business, ongoing plans and aspirations and to align the best possible service and solutions to them whilst also being a hands on member of the team.
Working with some fantastic clients in a stunning environment, your role will be to manage the serviced office centre and the small team.
This is a fantastic opportunity for a vibrant, customer focused individual with management experience to join our client, a modern and luxurious brand offering serviced office solutions in the heart of Marlow.
Provide sales support by delivering technical training to branch staff and customers on product knowledge, diagnostics, and effective sales techniques.
Organize and lead customer training sessions, including regional evening sessions and formal training courses based on client needs and scheduling.
Conduct regular visits to workshops and wholesaler branches to enhance brand awareness, promote product assortment, and improve product presentation.
A good level of technical understanding is required along with excellent organisational skills.
Operating out of our clients Head Office based in High Wycombe, or regional office in Portsmouth, the successful candidate will need comprehensive experience in the administration, co-ordination, scheduling, planning and delivery of complex Structured Cabling, IT and Telecommunications projects.