The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
This position is officially know within the organisation as an IT Support Officer.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £32K/yr
General
£30k - £32k
Benefits
A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year.
working with a friendly bunch of people who are passionate about IT but also providing a fantastic service!
Conduct installation and provide basic user training for all new instruments
We are looking for a candidate with a Bachelor's degree in a Science or Engineering discipline, with primary applications in biology, chemistry, or biochemistry (or equivalent experience/qualification).
This is an excellent opportunity to join this progressive Company based in stunning offices in Leatherhead.
Answering all inbound telephone and email enquiries.
General
We are recruiting for an individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat.
The ideal candidate will have a passion for customer service!