Our client, a global leader in their market is seeking a technical support advisor to join their high performing team.
This is a fantastic opportunity for a technical support advisor with experience in 3D printing and modelling.
They will be responsible for responsible for all customer inquiries including (but not limited to) technical support, general purchase questions, order fulfilment, education, product training and general problem solving across all various product lines.
We are delighted to be working with an amazing company based in Watford who are looking for a Technical Support Advisor to join their growing team!
We are looking for someone who has experience providing customers with technical support and who also has excellent communication and organisational skills!
I am currently recruiting for an amazing company based in Watford who are looking for a Technical Support Advisor to join their team!
This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
This role would suit a technically minded individual looking to move into a career-based role with lots of progression and development.
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
This is a great opportunity to work within an enthusiastic and dynamic team to co-ordinate and participate in technical development activities across a range of Mission Planning Products and to help shape the future of the strategy of the Mission Planning & Control team.
Dynamic (hybrid) working: We trust our people to agree, within their teams, where and when they can be most effective.
Our Dynamic Working policy allows individuals flexibility around the hours they work and where they work.
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
You will be responsible for pitching technical solutions, presenting software development options, and advising external organisations on the best technologies to meet their business objectives.
As a Solutions Consultant, you will play a critical role in driving the success of our client engagements by providing technical expertise and strategic guidance.
Your ability to translate complex technical concepts into clear, actionable recommendations will be key to your success.