We are seeking an experienced and dynamic Triage Engineerto join our helpdesk team
You will be responsible for providing first response to client tickets, including phone calls, emails, implementing first time fixes, following escalation procedures and monitoring daily tasks, all withing contracted service levels.
This role primarily serves as the first point of call for all customers.
Manage and oversee administrative tasks to support construction projects.
General
The seek a finance / accounts administrator with experience of Xero - this is essential.
Our client is a high-end design, build and refurbishment company along with their carefully selected specialists and subcontractors, ensure that every project is delivered to the highest standard.
This position reports to the Procurement & Contracts Manager, the individual will be authorised to negotiate and make binding decisions on behalf of the company, subject to appropriate approvals and serves as a primary interface with internal customers and external suppliers.
Responsibilities include developing and implementing procurement strategies in conjunction with the various stakeholder teams to satisfy programme objectives; assist in negotiating non-standard terms and agreements as required to meet set objectives.