As a Service Architect, you will be joining an established and growing Management Consultancy as an Associate (Contractor) who will be needed to hit the ground running on a particular client site in the South of England.
With a strong portfolio of both Private and Public Sector customers that often need enterprise and service architecture advice alongside transformation and high-value business strategy - this client is solely looking for Service Architecture consultancy work, requiring DV Clearance and an ability to be onsite 2-3 times per week.
Key responsibility will be to plan for service transitions from existing project and product delivery approach with minimal disruption to IT services.
Our Client are a giant in the Financial Services Industry, with multiple offices throughout the UK.
We now have a vacancy on their team in Basingstoke for an IT focused, Business Analyst.
With an incredible leadership team, they are regularly voted in the top 100 companies to work for and have some exciting growth plans ahead as they continue to provide an unrivalled service to their customers, as well as creating an incredible place to work for their team members.
Resource Planning is key to ensure we are equipped to deal with the day to day through to long term demands; as our Capacity Forecasting Analyst, you'll support the Customer Service Management Centre and Property Services Teams with capacity planning across all channels.
General
Join our Customer Resource Planning Team at SNG (Sovereign Network Group), formed by Sovereign and Network Homes.
We provide over 84,000 homes across London and the South of England, striving to offer quality, affordable homes for generations.
The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.