Are you looking to develop your career within Application Support
What part will you play?
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers.
If you're looking for a place where you can make a meaningful difference, you've found it.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team.
Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application support experience while working for one of the UK's fastest growing insurance businesses.
The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility.