Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
Experience working within a Service Management orientated environment.
Experience in following formal Incident and Problem Management processes.
General
1st / 2nd Line Desktop Support required on an initial 6 month to provide a high quality IT support and rapid restoration to internal business users and external clients.
Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Are you currently looking to secure your next opportunity within I.T?
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email.
This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
As a Junior Category Department Support Specialist, you will play a crucial role in assisting the Category Department during a transition to new systems.
Your primary responsibility will be to provide administrative support and assist in leveraging data effectively within the department.
This is a large-scale retail organisation based in Chessington.
Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a Desktop Support Engineer for their Cardiff Office
Supporting Microsoft Office 2013
The Role & Responsibilities
Supporting, configuring, and deploying Windows 7/10.
Fast growing and fast-paced financial services/ investment business is going through some new changes and require an experienced IT professional that has a sophisticated confidence in their work, can communicate at a high level and able to work across 1st and 2nd line support to join them for 6 months with the high probability of going permanent thereafter.
General
Type - 6 Month temporary assignment with high potential to go permanent
2nd / 3rd Line Desktop Support required on an initial 4 month contract to configure, support and administer the desktop PCs, laptops and printers together with their operating systems and applications.
This role will be full time onsite and is inside IR35.