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Your new company SME Rushden Your new role Customer Care Advisor /Complaints Advisor Monday to Friday Hybrid 1 day from home 3 months Plus Salary equivalent to 25 - 28k What you'll need to succeed Great opportunity for a Customer Care/Complaints advisor to join a lovely growing business to ensure customer satisfaction. This role will be integral to providing a high level of customer support and working closely with colleagues and contractors. This will focus on complaint resolution and ensuring any issues are followed up using the right process and resolution through customer satisfaction, which can be a fulfilling role. The ideal candidate will be tenacious, robust, with excellent interpersonal skills, and a confident nature. You will also need to have excellent IT skills, in particular the MS Office package. What you'll get in return Flexible working options are available. Parking Hybrid 4 days on site 1 day on holiday Possible extension/permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk