As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
You will also oversee a team of customer service representatives and drive performance improvements.
Adept Resourcing are currently working with a successful business in Ollerton who are looking to add an ambitious Service Manager to their team on a permanent basis.
This business are one of three companies within a group that are rapidly growing year on year working with world wide businesses.
We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Specialist Supported Living Services, where our team support individuals in their own homes as well as out in the community, helping them to live as independently as possible.
The Deputy Service Manager will be released from shift to carry out the role for 2-3 shifts per week.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
Join our distinguished client's team as a IT Service Delivery Manager.
Positioned at the forefront of the IT services and solutions industry, and headquartered in Nottingham, our client excels in the Education sector, prioritizing customer needs above all.
Renowned for their innovative strategies and strategic partnerships with leading vendors, they are dedicated to providing first-rate IT solutions.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.