We are looking for an experienced Property Services Manager to deliver high quality, efficient customer service covering maintenance, repairs and voids.
37 hours per week (flexible working pattern) Monday to Friday
Our client is a not-for-profit housing association located in Luton.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
We are seeking an Area Service Manager to cover a substantial geographical area for an exceptional charity that provides crucial pregnancy support services.
You will oversee the Area Services Coordinator to ensure that services are consistently delivered in a trauma-informed manner, serve as the Safeguarding Department Representative, and monitor and assess staff training needs.
About the Role
Managing a dispersed network of supported housing units across England and Northern Ireland, this pregnancy support charity provides housing and additional outreach services to women who find themselves pregnant, with a young child and homeless.
You will develop a high-performance supply chain for FM services, will ensure that we can deliver for our residents' day to day, respond quickly to emergencies and grow our portfolio sustainably.
This role is a dual-purpose role that seeks to ensure that our staff and contracted partners perform for the benefit of our residents and that our buildings perform to benefit of the environment, which then ultimately benefits our clients.
You will be involved with new projects, ensuring the site team have the information they require to run efficiently from day one.
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
Are you experienced in managing customer services and passionate about improving the customer experience?
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
To provide a needs led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
To maintain high standards ensuring the compliance within CQC framework.
Leadership and people management
To lead by example, and develop effective teams within the home.