We are partnered with a Government organisation looking for a Service Transition Manager to provide service transition guidance to several new and established processes
Are you an experienced Service Transition Manager looking for a new role?
This role will be 2 days wfh, and 3 days working in the office.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
Are you passionate about customer success and software solutions?
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Service Now Platform Architect for one of their Clients based in London (Hybrid).
Are you a visionary leader with a passion for transforming customer experiences?
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
Ensure full line of sight across all types of change and ensure coordinated for function or region represented.
Build strong relationships with key stakeholders, through a solid and empathetic understanding of change impacts on people.
General
We are currently hiring for a Business Partner with extensive Change Management experience to join one of our Insurance clients on a 12-month contract.