We are currently recruiting for one of the UK's Leading FMCG companies who are looking for a Service Delivery Team Leader.
It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!
The purpose of the Team Leader role is to take responsibility for setting the standard and leading the team to deliver an exceptionally high professional standard of service.
Purpose of the Role
To offer exceptional Customer Service to customers, retailers, and visitors.
Field Service Team Leader required for a high-end, B2B service-based company based in Essex.
Managing a team of 10 Service Technicians, this will involve working with the management team and planners to ensure an exceptional customer experience within service maintenance visits.
Although the company are rapidly expanding and now cover most of the UK, this role will cover the West side of London.
New opportunity available for an experienced and friendly Team Leader to join a growing team.
The role is accountable and responsible for up to 100 designated accounts, ensuring timely, accurate billing and specialist debt management across all client accounts and will have up to 5 employees, reporting directly to the Team Leader.
ROLE
Lead regular client meetings to gain feedback on service levels.
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their contact centre team due to growth.
Main Duties
Management of a tracker on system of data for property/construction clients.
Creating a booking spreadsheet from trackers for jobs due that month.