As the Receptionist, you will play a vital role in providing outstanding customer service while handling general front of house and office administration tasks.
Our client, a leading organisation in need of a Receptionist, is seeking someone like you to join their team!
Are you a friendly and enthusiastic individual with exceptional organisational skills?
Provide a courteous efficient telephony service within the trust.
To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquires are made.
Working at Duham and covering Darlingon as and when required you will be working a variety of shifts 11am to 7pm or 2pm tp 10pm as well as some evening shifts.
As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
As this is an urgent role, we may interview and possibly appoint whilst the vacancy is open, therefore we'd encourage you to apply as soon as possible.
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
We have a fantastic opportunity to join our growing business as a Device Analyst!