Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
In this role, you will be responsible for providing service offerings & service update information to customers, creating service catalogue plans, ensuring those plans are maintained, design of the Service Catalogue, as well as gap analysis and due diligence throughout the design phase.
This an exciting role that will give an experienced Service Catalogue expert the opportunity to join a global Service Provider who champion a healthy work-life balance.
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
Your new role
Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work).
All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.
Posted by Hays Specialist Recruitment Limited • £30K/yr
Your new role
Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work).
All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.
To manage the administrative elements of the contract including memos, QA reports, client reports, co- ordinating diaries, marketing and merchandising and any other administrative requirements.
To manage data input, payroll hours, stock management, SAP, purchase orders and any other financial functions required to enable the monitoring and accurate accounting of the Profit and Loss Account.