We are currently seeking on behalf of our client, a Client Services Team Manager who will lead the team when it comes to ensuring service delivery excellence, customer satisfaction, order processing and working to agreed department targets.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
Posted by Aaron Wallis Sales Recruitment • £25K/yr to £30K/yr
A minimum of 1-2 years of experience in a technical support role.
The ideal candidate will have experience providing ongoing client support, networking, building relationships, onboarding new clients and introducing new modules to our existing client base to ensure maximum usage and client satisfaction.
A great opportunity available for a Service Support Advisor working for a fantastic manufacturer within the hospitality and retail industry, based in Milton Keynes!
This role would suit someone who likes delivering excellent customer service and is maybe looking for their first office-based role.
Working in a small team, reporting to a Team Leader you will liaise with internal Account Coordinators, field-based technicians.
Our client is currently looking for temporary support in their Service and Repairs team, we need an enthusiastic Service Administrator to coordinate engineer activities within the UK and Ireland, ordering parts and liaise with customers.
This is a contract role which starts in August and ends on 31st December.
Priority activity is dealing with breakdowns of equipment in the field, however assisting with planning the workload of our engineers would be occasionally called upon.