My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
As a Site Supervisor, you will play a crucial role in maintaining the quality standards of the site, ensuring security, cleanliness, and supervision of the premises and related equipment.
Our client, a reputable educational institution, is seeking a dedicated and reliable Site Supervisor to contribute to the smooth running of the school premises.
Key Responsibilities
Act as a key holder, ensuring the security procedures for the buildings and grounds are followed.