Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Role Overview: The company is seeking a full-time Service Co-ordinator to join their friendly team based in Cardiff.
About the Company: A leading UK company specializing in the installation and contract servicing of specialist building controls, including air-conditioning, heating, and cooling systems.
Known for its commitment to developing and supporting staff at all levels, this employer offers a dynamic and supportive work environment.