We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
A project manager's role includes but is not limited to the following responsibilities.
About the company
The company pride themselves on their proven track record for the design, manufacture, installation of Building Energy Management Systems (BEMS) including continued support for site service and maintenance regimes for both new and existing installations across the UK and Ireland.
Their diverse range of products and in house engineering expertise across their product range allows us to meet the needs of their clients whatever the size of the project from a single standalone system to complex multi-site integrated buildings incorporating central control of HVAC, lighting, metering and energy displays etc.
A project manager's role includes but is not limited to the following responsibilities.
About the company
The company pride themselves on their proven track record for the design, manufacture, installation of Building Energy Management Systems (BEMS) including continued support for site service and maintenance regimes for both new and existing installations across the UK and Ireland.
Their diverse range of products and in house engineering expertise across their product range allows us to meet the needs of their clients whatever the size of the project from a single standalone system to complex multi-site integrated buildings incorporating central control of HVAC, lighting, metering and energy displays etc.
A project manager's role includes but is not limited to the following responsibilities.
About the company
The company pride themselves on their proven track record for the design, manufacture, installation of Building Energy Management Systems (BEMS) including continued support for site service and maintenance regimes for both new and existing installations across the UK and Ireland.
Their diverse range of products and in house engineering expertise across their product range allows us to meet the needs of their clients whatever the size of the project from a single standalone system to complex multi-site integrated buildings incorporating central control of HVAC, lighting, metering and energy displays etc.
The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management.
This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.
We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist.
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000
About the Company
Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries.
Purpose of the RoleThe role consists of two distinct components
Governance: to support the Service Partner Director and direct reports in governance and administration of all parts of the Service Partner function.
Purpose of the Role
General
Best practice and change management: to be a centre of excellence and single point of contact for communication and change management within the function, including best practice sharing, such that Service Partner teams are set up for to deliver new ways of working, particularly where new tools, systems and data are being adopted.